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New Haven Still Offline- Rural Communities Left in the Digital Dark

Amanda Rivera Amanda Rivera Follow Apr 04, 2025 · 1 min read
New Haven Still Offline- Rural Communities Left in the Digital Dark
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New Haven – For the second time this month, residents of New Haven and surrounding agricultural areas are reeling from a crippling internet outage, leaving homes and farms disconnected for a staggering 18 hours. The disruption, attributed to a severed undersea cable, underscores a persistent problem plaguing rural Kingston: a lack of reliable digital infrastructure.

“It’s like being thrown back in time,” lamented farmer Elias Kaipo, whose ability to manage his irrigation system and connect with buyers was completely halted. “We depend on the internet for everything now. Without it, we’ve lost a day’s work.”

The outage isn’t an isolated incident. Just weeks ago, New Haven faced a similar situation, highlighting a worrying pattern of neglect for communities outside of Kingston City. While the government touts Kingston’s growing tech sector and ‘smart city’ initiatives, rural areas like New Haven are struggling to maintain even basic connectivity.

“This isn’t just an inconvenience; it’s a barrier to economic opportunity and social inclusion,” stated Councilwoman Leilani Moa, who represents the region. “We need to see a serious commitment from the government to invest in robust and resilient infrastructure that serves all of Kingston, not just the urban centers.”

The recurring outages are fueling frustration and calls for accountability. Many residents are questioning why a nation boasting a burgeoning tech sector cannot ensure reliable internet access for its rural population. While a temporary fix has been implemented, the underlying issue – the vulnerability of undersea cables and the lack of redundancy – remains unresolved.

This isn’t just about faster streaming; it’s about ensuring that families can access online education, farmers can manage their livelihoods, and businesses can thrive. It’s a stark reminder that the digital divide remains a significant challenge for Kingston, and that the needs of the common person must not be sacrificed at the altar of urban development. The people of New Haven deserve better.

Amanda Rivera
Written by Amanda Rivera
Amanda Rivera is a Senior Correspondent for the Kingston Herald, known for her tenacious investigative reporting and empathetic voice. A longtime champion of Kingston's community, she fearlessly holds power to account while amplifying the stories of everyday citizens. When not on assignment, she can be found enjoying the Kingston sun or debating local issues at a seaside café.